Always logon to a site by typing the proper URL in the address bar.
Give your user id and password only at the authenticated login page.
Before providing your user id and password please ensure that the URL of the login page starts with the text ‘https://’ and is not ‘http:// ‘.The 's' stands for 'secured' and indicates that the Web page uses encryption.
Please also look for the lock sign (lock icon) at the right bottom of the browser and the verisign certificate.
Provide your personal details over phone/Internet only if you have initiated a call or session and the counterpart has been duly authenticated by you.
Please remember that the bank would never ask you to verify your account information through an e-mail.
Do not click on any link which has come through e-mail from an unexpected source.
It may contain malicious code or could be an attempt to 'Phish'.
Do not provide any information on a page which might have come up as a pop-up window.
Never provide your password over the phone or in response to an unsolicited request over e-mail.
Always remember that information like password, PIN, TIN, etc are strictly confidential and are not known even to employees/service personnel of the Bank.
You should therefore, never divulge such information even if asked for.